Category 05 of 10
Ink & Printheads
Cartridges not recognized, clogged printheads, missing colors and leaking ink. Choose the guide that best matches what you see.
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#41
Ink Cartridge Not Recognized
Printer says an ink cartridge is missing or incompatible? Reseat it, remove leftover tape, clean the chip contacts and confirm the cartridge number matches.
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#42
Low Ink Warning on a New Cartridge
A brand-new ink cartridge showing as low or empty? Refresh the reading, reseat the cartridge, allow for refilled stock and confirm ink tank refills properly.
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#43
How to Fix a Clogged Printhead
Missing lines or gaps in your prints? Clear a clogged inkjet printhead with nozzle checks, cleaning cycles, rest periods and careful manual cleaning.
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#44
Black Ink Not Printing but Color Works
Color prints fine but black text is blank or faint? Check the black cartridge, the settings that choose black ink, then clean and clear the black channel.
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#45
Color Not Printing but Black Works
Black prints but color doesn't? Check grayscale settings on computers and phones, find the missing color, then clean or replace the color cartridge or tank.
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#46
Ink Cartridge Is Leaking
Ink dripping from a cartridge or pooling in the printer? Unplug it, clean up safely, find where the leak is coming from and stop it from happening again.
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#47
Problems After Refilling a Cartridge
Refilled ink cartridge not printing, showing empty or streaking? Seal and prime it, clean the nozzles, and learn when a cartridge has reached its limit.
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#48
Ink Tank Printer Not Printing After Refill
Ink tank printer not printing after a refill? Check tank caps and levels, confirm the refill, open the ink valve and clear air from the ink tubes step by step.
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#49
Printer Uses Ink Too Quickly
Ink running out too fast? Cut down automatic cleaning, change default quality and color settings, rule out leaks and choose cartridges that cost less per page.
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#50
Print Carriage Is Stuck or Won't Move
Print carriage stuck, jammed or slamming to one side? Remove packing material and debris, reseat cartridges, and clean the encoder strip and rail safely.