Printer Problems Solved

Category 02 of 10

Wi-Fi & Wireless

Wireless setup failures, dropped connections, router changes and slow Wi-Fi printing. Choose the guide that best matches what you see.

  1. #11

    Printer Won't Connect to Wi-Fi

    Printer won't join your Wi-Fi? Check the password, the 2.4 GHz band, the router's security mode and signal, then use the setup app or reset network settings.

    Moderate · 15-30 minutes
  2. #12

    Printer Keeps Dropping the Wi-Fi Connection

    Printer keeps dropping off Wi-Fi? Check its signal strength, move it away from interference, pick a clear channel and update the printer and router firmware.

    Moderate · 20-40 minutes
  3. #13

    Printer Stopped Working After a New Router

    Replaced your router and now the printer won't print? Reuse the old network name and password, or reconnect the printer, then update every computer.

    Moderate · 15-30 minutes
  4. #14

    Printer Can't See a 5 GHz Wi-Fi Network

    Printer can't see your 5 GHz Wi-Fi? Find out which bands it supports, connect it to 2.4 GHz without slowing other devices, and fix dual-band setups.

    Easy · 10-20 minutes
  5. #15

    Wi-Fi Direct Printing Not Working

    Fix Wi-Fi Direct printing: turn the feature on, find its network name and password, stay connected when phones warn of no internet, and pair it in Windows.

    Moderate · 10-20 minutes
  6. #16

    WPS Push-Button Connection Fails

    WPS push-button setup not connecting your printer? Check the router supports WPS, follow the two-minute window, fix security settings or use the password.

    Easy · 10-20 minutes
  7. #17

    Wireless Printing Is Very Slow

    Wireless printing taking ages? Work out whether the delay is the network or the printer, then fix signal, quality settings, large files, ports and spooling.

    Moderate · 15-30 minutes
  8. #18

    Printer Offline After Changing the Wi-Fi Password

    Changed your Wi-Fi password and now the printer is offline? Give the printer the new password using its screen, WPS, the official app or a USB cable.

    Easy · 10-20 minutes
  9. #19

    Printer and Computer on Different Networks

    Printer and computer on different networks? Compare network names and addresses, avoid guest Wi-Fi and VPN conflicts, and fix double-router setups.

    Moderate · 15-30 minutes
  10. #20

    Printer Problems With Mesh Wi-Fi or Extenders

    Printer unreliable on mesh Wi-Fi or an extender? Connect it to the right node, cable it to a node, avoid separate extender networks and reserve its address.

    Moderate · 20-40 minutes